Privacy Policy
Talk about your brand
The domain name https://sleepwithdurest.com/ or the Website is owned by Sleep With Durest, and your use of the Website and services and all tools are governed by these T&Cs as applicable to the Website, including the applicable policies which are incorporated herein by reference. If you transact on or visit the Website, you shall be subject to the policies that are applicable to the Website. As long as you comply with the terms of these T&Cs, we grant you a non-exclusive, non-transferable, limited right to enter, view, and use this Website. You agree not to interrupt or attempt to interrupt the operation of this Website in any way. By accessing any part of the Website, you shall be deemed to have read, understood, and expressly accepted these T&Cs. We may revise these T&Cs at any time by updating this posting, and such modified terms shall, from the date of its posting on this Website, be binding on you.
Use of website
This Website is only for your personal use. You agree and undertake not to reverse engineer, modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products, or services obtained from the Website. These T&C sets forth the terms and conditions that apply to the sale and purchase of the products between the Company and you (“Services”).
Use of the Website is available only to persons who can form legally binding contracts under the Indian Contract Act, 1872. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872, including minors, un-discharged insolvents, etc., are not eligible to use the Website. If you are a minor, i.e., under the age of 18 years, you shall not register as a User of the Website and shall not transact on or use the Website.
The products/services and information displayed on the Website are an "invitation to offer" to the public at large. Your order for purchase constitutes your "offer," which shall be subject to acceptance or rejection by the Company and shall further be subject to the terms and conditions as listed below. All accepted offers shall be fulfilled by the Company. If you have supplied your valid email address or contact number, the Company will notify you by email or through SMS (as the case may be) as soon as possible to confirm receipt of your order.
The Services shall include:
We may offer multiple payment options through various instrument(s) or mode(s) for the convenience of the customers. Sleep With Durest reserves the right to add, remove, or modify the terms and conditions for such payment options without prior notice. Without prejudice to the aforesaid, the usage of any of the above payment options shall at all times be subject to rules, regulations, and guidelines under applicable law and those prescribed by the Reserve Bank of India, issuer banks, acquiring banks, facility providers, and other intermediaries involved in the payment process.
Returns
We want you to be pleased with your purchase, and if for any reason you are not completely satisfied, we will accept the return of your purchase, subject to the terms and conditions for returns mentioned in the Returns Policy & Returns Process. Please go through the Returns Policy & Returns Process available on the Website. Products purchased through the Website should be returned new, unused, in their original packaging, and with the original invoice and all product tags attached. Returns that are damaged, soiled, or altered may not be accepted by us and may be sent back to you.
All payments made by you towards correctly returned products will be refunded as per the Returns Policy & Returns Process. Please note that card refunds may take up to 15 business days for your bank to complete, depending on their processing time. If you think that we have provided you with an incorrect refund, please contact us immediately at 9628100553, or email us at info@sleepwithdurest.com.
Account Information
By using the account access service on the Company's Website, you authorize Sleep With Durest and its agents to access third-party sites, including banks and other payment gateways, designated by them or on their behalf for retrieving requested information.
Each registration is for a single user only. Sleep With Durest does not permit you to share your username and password with any other person, nor with multiple users on a network.
Responsibility for the security of any passwords issued rests with you. It is your duty to notify the Company immediately in writing of any unauthorized use of your password or account, or any other breach of security. The Company will not be liable for any loss that may be incurred by you as a result of unauthorized use of your password or account, either with or without your knowledge. You shall not use anyone else's information, such as address, password, order history, or any other data, at any time.
Shipping
You shall be solely responsible for providing the correct and accurate postal details.
Risk of loss and title for the Products shall pass to you upon delivery of your purchased Products by the Logistics Supplier.
We are not responsible for any delays in the shipping of your ordered and purchased Product/s, lost or missing Product/s, or the incorrect delivery of the Product/s to you, which is due to your fault or due to inaccurate, false, or incomplete information provided by you.
Should you receive an item that is not in perfect condition, please contact us immediately at 9628100553, or email us at info@sleepwithdurest.com, and arrange for the faulty Product to be returned to us.
License
All materials on this Website, including but not limited to audio, images, software, text, icons, and such like (‘Content’), are protected by copyright under international conventions and copyright laws. You cannot use the Content, except as specified herein. You agree to follow all instructions on this Website limiting the way you may use the Content.
There are a number of proprietary logos, service marks, and trademarks found on this Website whether owned/used by the Company or otherwise. By displaying them on this Website, the Company is not granting you any license to utilize those proprietary logos, service marks, or trademarks. Any unauthorized use of the Content may violate copyright laws, trademark laws, the laws of privacy and publicity, and civil and criminal statutes.
You are permitted to print and download extracts from the Website for your own use on the following basis:
- No documents or related graphics on the Website are modified in any way;
- No graphics on the Website are used separately from the corresponding text; and
- The Company's copyright and trademark notices and this permission notice appear in all copies.
Subject to this clause, no part of the Website may be reproduced or stored in any other website or included in any public or private electronic retrieval system or service without the Company's prior written permission.
Any rights not expressly granted in these terms are reserved.
Payment of Fees, Charges, Credit and Debit Cards
All fees and charges applicable to your purchase will be clearly indicated at the time of checkout. You agree to pay the full amount for the products, including shipping charges, as indicated during the order process. Payment must be made through valid credit or debit cards or any other payment methods available on the Website. The Company reserves the right to refuse or cancel any orders in the event of a declined payment or any other issue with the payment method.
All payment methods are subject to the regulations and guidelines prescribed by applicable laws and by the Reserve Bank of India, issuer banks, acquiring banks, and other intermediaries involved in the payment process. The Company will not be responsible for any payment delays or failures due to issues with your card or other payment methods. If any refunds are processed, they will be credited to your original payment method, subject to your bank's processing times.
Security Policy
We are committed to protecting your personal information and ensuring secure transactions. All payments on the Website are processed through secure and encrypted gateways. We use SSL (Secure Sockets Layer) technology to protect your information as it is transmitted over the internet. Your credit and debit card information is never stored on our servers and is only used to process your payment via our payment partners.
We continuously monitor our systems for any potential vulnerabilities and regularly update our security measures. However, no method of transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your data. By using this Website, you acknowledge and accept the inherent risks of using the internet.
Availability
The Company makes every effort to ensure the availability of the Website and its services 24/7. However, we cannot guarantee that the Website will be uninterrupted, error-free, or available at all times. Scheduled maintenance and updates may temporarily disrupt access to the Website. In the event of any unscheduled downtime due to technical issues, we will do our best to restore service as soon as possible.
The Company reserves the right to discontinue or change any part of the Website, including services and products offered, without prior notice. We shall not be liable for any inconvenience or loss resulting from the unavailability of the Website.
Website Access & Data Download
Access to the Website is provided for your personal use only. You are prohibited from using automated tools or software to extract or download data from the Website. The content, images, and information provided on the Website are protected by copyright and other intellectual property laws and may not be copied, distributed, or used for commercial purposes without the Company’s express written permission.
You are responsible for ensuring that any data you download from the Website does not contain viruses, malware, or harmful components. The Company is not responsible for any loss or damage to your device or data resulting from the download of materials from the Website.
Account Information
By using the Website, you agree to provide accurate, current, and complete information when registering for an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. If you suspect any unauthorized access to your account, you must notify the Company immediately.
The Company is not responsible for any losses or damages arising from unauthorized access or use of your account. You may not use another person’s account or allow others to use your account without prior authorization from the Company.
Onus of the Use
By using this Website, you agree that all transactions and interactions made using your credentials are your sole responsibility. You acknowledge and accept the risk of unauthorized use of your account or payment methods. The Company is not liable for any loss resulting from such unauthorized use unless it is a direct result of negligence on the part of the Company.
Changes to Security and Privacy Policy
The Company reserves the right to update or modify its Security and Privacy Policy at any time. Any changes will be posted on this page, and the updated policy will be effective from the date of posting. We encourage you to periodically review our Security and Privacy Policy to stay informed of any updates. Your continued use of the Website following any changes constitutes acceptance of the updated policy.
Disclaimer
The content on this Website is provided on an "as-is" basis, without any warranties, either express or implied. The Company disclaims all warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement of third-party rights. We do not guarantee the accuracy, completeness, or reliability of the content or services offered on the Website.
In no event shall the Company be liable for any direct, indirect, incidental, or consequential damages arising from the use of the Website, even if the Company has been advised of the possibility of such damages.
Miscellaneous
These Terms and Conditions, along with any other legal policies posted on the Website, constitute the entire agreement between you and the Company. If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
The Company’s failure to enforce any right or provision in these Terms shall not constitute a waiver of such right or provision.
Cancellation Policy
You may cancel your order at any time before the product is shipped by contacting customer service at [insert contact information]. Once the product has been shipped, cancellations are no longer allowed, and you must follow the return process outlined in our Returns Policy.
The Company reserves the right to cancel any order if there are issues with payment, product availability, or if the order is deemed fraudulent. In such cases, any payments made will be refunded in accordance with our refund policy.
Product and Price Disclaimer
While we make every effort to ensure that the information and prices on our Website are accurate, errors may occur. We reserve the right to correct any errors or inaccuracies, and to update product information or prices at any time without prior notice.
In the event of an error in pricing or product description, we reserve the right to cancel or refuse any order placed for products listed at the incorrect price, even if the order has been confirmed and your payment has been processed.
Data Collection
The Company collects personal information from users in accordance with our Privacy Policy. By using the Website and providing your information, you consent to the collection, use, and disclosure of your personal data as outlined in the Privacy Policy.
We use cookies and other tracking technologies to enhance your experience on the Website and to collect information about your browsing behavior. You can manage your cookie preferences through your browser settings, but please note that disabling cookies may affect your ability to use certain features of the Website.
Contact Us
If you have any questions, concerns, or inquiries regarding our products, services, or these terms and conditions, please do not hesitate to contact us. We are here to assist you and address any concerns you may have. You can reach us through the following methods:
- Phone: 9628100553
- Email: info@sleepwithdurest.com
- Address: Sleep With Durest, Kanpur, India
Our customer service team is available [Insert Days and Hours of Operation] to help with your inquiries.
We strive to respond to all queries promptly and efficiently. Thank you for choosing Sleep With Durest!
